Better Days Corporation respects your privacy. This policy explains how we collect, use, protect, and disclose information through our website, service inquiries, and text-message communications.
Information We Collect
We may collect information that you choose to provide, such as your name, telephone number, email address, county or location, and the contents of an inquiry. We may also collect ordinary website technical information, such as browser type, device type, pages visited, and approximate location derived from an IP address.
If you participate in our attendance-confirmation text program, we may collect your mobile number, documented consent, message responses, opt-out requests, and delivery information.
How We Use Information
We use information to respond to inquiries, coordinate services, communicate with clients or their authorized representatives, confirm whether scheduled services were provided, maintain required business records, improve our website and operations, protect safety and security, and comply with applicable laws and contractual obligations.
SMS Privacy
We do not sell or share mobile phone numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes. We may disclose information to service providers that help us deliver text messages, but only as needed to provide that service and subject to appropriate safeguards.
How We Share Information
We may share information with vendors that support our website, communications, recordkeeping, or other business operations; with government agencies or other parties when required by law; or when reasonably necessary to protect a person’s safety, our rights, or the security of our systems. We do not sell personal information.
Protected Health Information
Please do not submit Protected Health Information (PHI), confidential medical details, or urgent safety information through ordinary website forms, email, or SMS. If health information must be exchanged, Better Days Corporation will provide an appropriate secure method. Any separate Notice of Privacy Practices that applies to protected health information remains in effect.
Children and Authorized Representatives
When services involve a child or a person who uses an authorized representative, we communicate with the parent, guardian, or authorized representative as appropriate. Our website is not intended to collect information directly from children without the involvement of an authorized adult.
Data Security and Retention
We use reasonable administrative, technical, and physical safeguards to protect information. No electronic transmission or storage method is completely secure. We retain information only as long as reasonably necessary for the purposes described in this policy and as required by applicable law, licensing standards, contracts, or record-retention requirements.
Your Choices
You may ask us to update your contact information or stop non-required communications. For text messages, reply STOP to opt out or HELP for assistance. Opting out of text messages does not affect your eligibility for services.
Changes to This Policy
We may update this policy from time to time. We will post the revised policy on this page and update the date above.
Contact Us
If you have questions about this policy or our privacy practices, contact Better Days Corporation:
7800 Metro Parkway, Suite 200
Bloomington, MN 55425
Phone: 952-262-0867 or 952-292-0362
Email: info@betterdayscorporation.com